The Active Listening Method Is Most Effective When

question 4

Multiple Choice

The active listening method is most effective when:

• A) the listener wants to gain maximum enjoyment from the message.
• B) the listener wants to help the sender solve a problem, or to understand the content or feeling in a message.
• C) there is a conflict of interest between the listener and sender.
• D) there is a communication interaction with an unequal partner.

---

Definitions:

Environmental Scanning

The process of collecting information about external forces that can impact an organization's success, to assist in strategic planning.

Globalization

The process of interaction and integration among people, companies, and governments worldwide, primarily driven by international trade and investment and aided by information technology.

Labour Market

The supply and demand for labor, where employers seek to hire workers and workers seek employment.

Environmental Scanning

The process of gathering, analyzing, and interpreting information about a company’s external environment to aid in decision-making.