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The Term "Guest Promise" Specifically Refers to the Advertised Promise

question 29

True/False

The term "guest promise" specifically refers to the advertised promise of service. If the guest does not feel that what they matches is equivalent with what was advertised than the promise was broken. A "guest guarantee" is the term used if the promise is verbal or written.


Definitions:

Press Release

An official statement issued to the media to announce something of public interest, such as a product launch or corporate event.

News Media

Outlets and platforms that gather, report, and disseminate news to the public, including newspapers, television, radio, and online sources.

Message Of Appreciation

A communication expressing gratitude or thanks to someone for their actions, support, or contribution.

Specific Circumstances

Particular conditions or situations that affect an event, decision, or process.

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