Fixing a Service Failure Before the Guest Leaves Is the Best

question 35

True/False

Fixing a service failure before the guest leaves is the best way to diminish the negative impact and prevent the loss of the customer forever.

---

Definitions:

Marketing Ethics

The principles and standards that guide the behavior and decision-making processes of marketing professionals to promote honesty, fairness, and responsibility.

Government Regulators

Authorities or agencies that enforce laws, guidelines, and standards across various sectors to protect public interest.

Codes Of Conduct

Formalized rules and guidelines that describe ethical standards and expected behaviors for organizations or professions.

Ethical And Socially Responsible

Adhering to moral principles and considering the impact on society and the environment in decision-making processes.