Organizations Should Not Encourage Complaints, but Once They Receive Them

question 24

True/False

Organizations should not encourage complaints, but once they receive them treat them as opportunities to improve service.

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Definitions:

Scientists

Professionals who conduct research and experiments to discover new knowledge and develop technologies.

Homology

Refers to the existence of shared ancestry between a pair of structures, or genes, in different taxa.

Forelimbs

The front limbs of an organism, which in humans are the arms, including the hands, wrists, forearms, and elbows.

Mammals

The class of vertebrates characterized by hair, mammary glands, a diaphragm, and differentiation of teeth.