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Poka-Yokes Are Not Designed to Help Customers Solve Their Own

question 25

True/False

Poka-Yokes are not designed to help customers solve their own problems, but instead help employees solve customer problems.


Definitions:

Google Search

An internet search engine developed by Google, allowing users to search for information on the World Wide Web.

Need Pyramid

A hierarchical structure of human needs, often depicted as a pyramid, where basic needs must be fulfilled before higher-level needs can be achieved.

Optimal Experiences

Highly enjoyable and fulfilling states of engagement and immersion in activities, often associated with the concept of flow.

Components

Constituent parts or elements that make up a whole.

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