What Is Included in the Quality Planning Processes of the Juran

question 15

Multiple Choice

What is included in the quality planning processes of the Juran Trilogy?

• A) measuring the service in an effective and efficient manner
• B) analyzing failures that have contributed to poor quality service
• C) collecting data to identify service failures
• D) developing a delivery system

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Definitions:

Income

The financial gain received by an individual or entity, typically through work, investments, or other economic activities.

CSR (Corporate Social Responsibility)

The practice by companies to act in an ethically responsible manner towards society and the environment beyond the legal obligations and economic interests of the firm.

Economic Enrichment

The process of increasing wealth or economic resources for individuals, communities, or nations.

Western Standards

Norms, values, or criteria developed and propagated by Western societies that are often used as benchmarks for quality, development, or morality globally.