If Information Technology Systems Are Utilized to Their Full Potential

question 47

Multiple Choice

If information technology systems are utilized to their full potential, hospitality and service organizations should be able to implement what technique to increase profits?

• A) cross-selling
• B) viral marketing
• C) outbound marketing
• D) reverse marketing

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Definitions:

Specific Phobias

A type of anxiety disorder characterized by an excessive and irrational fear of a specific object, situation, or activity that poses little to no real danger.

Anxiety Disorders

A category of mental health disorders characterized by feelings of anxiety and fear that are excessive, persistent, and can interfere with daily activities.

Voyeurism

A sexual interest in or practice of spying on people engaged in intimate behaviors, such as undressing or sexual activity.

Psychosomatic Illnesses

Illnesses that involve both mind and body, where psychological factors play a significant role in the development, progression, or outcome of a physical illness.