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At Starwood Hotels and Resorts Worldwide, during training they stress being "on point."
Cravings
Intense desires or urges for a specific substance or experience, often seen in the context of addiction.
Withdrawal
An increase in the intensity of the opponent B state following the termination of the event.
Barbiturate
A class of drugs derived from barbituric acid that are used as sedatives, hypnotics, and anticonvulsants.
Instinctive Behavior
Actions or reactions that an organism is born with, such as reflexes and fixed action patterns, that are not learned.
Q4: The most highly developed applications of guestology
Q9: Which statement best describes another typical guest's
Q13: In waiting line discussions, phase means average
Q18: Maintaining the guest mood is best done
Q19: Past performance is always a great measure
Q21: The usual determinant of whether to use
Q37: Deep acting causes burnout in employees.
Q44: Leaders must care about what they do,
Q46: _ is the fairness of how the
Q49: An employee's unmet economic needs can affect