Hospitality Service Providers Should Only Be Trained in the Skills

question 36

True/False

Hospitality service providers should only be trained in the skills necessary to deliver the service expected.

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Definitions:

Pilot Study

A small-scale preliminary study conducted to evaluate feasibility, time, cost, risk, and adverse effects before proceeding to a full-scale research project.

Surveying

The process of gathering data or information about a population or area, often through questionnaires or observational methods.

Interviewing

A method of collecting data in qualitative research where questions are posed to participants to gather information on a specific topic.

Quantitative Research

A research methodology that focuses on gathering and analyzing numerical data to draw conclusions about a phenomenon.