Examlex
Since "service naturals" are rare in the labor pool, effective hospitality organizations place candidates who are outstanding technically but have no service skills into support positions.
Continental Army
The revolutionary war army established by the Second Continental Congress in 1775, led by George Washington, to fight the British.
Inoculation
The practice of introducing a small amount of disease-causing agent into the body to stimulate the immune system and create immunity against a specific disease.
Pan-Indian Alliance
A unification of various Native American tribes across North America for political or military purposes, often in response to European colonization and expansion.
Q2: The logical placement of restrooms in a
Q5: When using punishment to suppress an undesirable
Q5: Not giving employees opportunities to grow means
Q9: Insightful problem solving is best viewed as
Q26: One way to help guests cope with
Q27: A guestologist _.<br>A) Asks guests their opinion
Q29: You hold the patent on a special
Q33: When a hotel believes that an employee
Q36: A managerial task is to set employee
Q46: The best way to ensure that someone