The Final Step in the Service Strategy Is to Figure

question 2

True/False

The final step in the service strategy is to figure out how the service delivery system makes the service product available to the guest.

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Definitions:

Physical Presence

Being physically located in a particular place or environment, as opposed to being there virtually or in thought only.

Performance Criteria

are standards or metrics used to evaluate the effectiveness or success of an activity or individual's work.

Evaluating

The process of judging or calculating the quality, importance, amount, or value of something.

Team Success

The achievement of predefined objectives and goals by a group working collaboratively.