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Operant learning is often called S-R learning, but according to your author this is a mistake.
Self-service Approach
A business model that enables customers to access services and perform tasks without direct assistance from staff.
Narrow, Deep Assortment
Strategy that involves stocking a lot of different items within a single product category.
Quick Response
A strategy or system aimed at increasing efficiency and reducing response times, often used in supply chain management and manufacturing.
Just-in-time Delivery
A supply chain management strategy aimed at reducing inventory costs by receiving goods only as they are needed in the production process.
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