Reflective Listening Involves All of the Following EXCEPT

question 247

Multiple Choice

Reflective listening involves all of the following EXCEPT:

• A) assuring the person you hear what he or she is saying.
• B) allowing the person to "rehear" and reconsider what was said.
• C) persuading the person that your approach is the best approach.
• D) allowing you a chance to reword the person's statements in ways that are less self-destructive.

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Definitions:

Decisions

The act of making choices or conclusions after considering different options or information.

Political Savvy

The skill of understanding and navigating complex social or organizational politics to achieve goals.

Framing Messages

The process of constructing and presenting information or messages in a way that influences how the audience perceives and interprets them.

Conflict

Occurs when parties disagree over substantive issues or when emotional antagonisms create friction between them.