In Order to Soften the Bad News

question 46

Multiple Choice

In order to soften the bad news,

• A) you need to give valid reasons for the refusal.
• B) you need to detract from the bad news and make some indirect or irrelevant points.
• C) you should use humour.
• D) use some friendly expressions.

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Definitions:

Performance Evaluations

The process of assessing an employee's job performance, typically through formal review meetings and feedback mechanisms.

Morning Bias

A cognitive bias where individuals may have a preference or exhibit better performance and decision-making skills in the morning.

Leniency

The tendency to perceive the job performance of ratees as especially good.

Gross Errors

Significant mistakes or inaccuracies that can drastically affect the outcome of a task or experiment, usually due to negligence or oversight.