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There is insufficient evidence to show that the way a business functions can have a major impact on how communication takes place and on its effectiveness.
Q18: Ground rules are statements of guidelines that
Q20: Scale is a particular issue when using
Q21: Eye contact holds the audience's interest and
Q22: The purpose of pre-testing a questionnaire is
Q31: Paralanguage refers to:<br>A) touching behaviours.<br>B) how something
Q34: Effective negotiators are expected to:<br>A) connect the
Q42: Body-language signals can be:<br>A) only learned behaviour.<br>B)
Q42: Decentralised communication will result in a reduction
Q52: Use of the active voice in writing<br>A)
Q69: Unsolicited, offensive treatment through malicious, vindictive, cruel