Describe Two Ways in Which an Insurer Can Act in Bad

question 5

Essay

Describe two ways in which an insurer can act in bad faith.

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Definitions:

Displacement

In psychology, a defense mechanism where an individual shifts emotional reactions from a real source of distress to a safer or more acceptable substitute.

Intense Reaction

A highly amplified emotional or physical response to a specific trigger or situation.

Projection

A defense mechanism where an individual attributes their own unacceptable thoughts, feelings, or motives to another person.

Interlocking Monologues

A communication pattern where individuals talk at each other without really listening or responding to what the other has said, often found in young children's play but can occur in adult interactions.