Match Each Type of Call with the Method of Routing

question 12

Multiple Choice

Match each type of call with the method of routing commonly used. (Answers may be used more than once.)
-Patient requesting to schedule an appointment

• A)immediately route to the physician
• B)record a message for the physician
• C)route to the clinical medical assistant
• D)route to the administrative medical assistant

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Definitions:

Stretched Pebbles

Elongated pebbles that have been deformed and stretched by tectonic forces in a metamorphic environment.

Anticline

An anticline is a type of fold that is arch-shaped and has its oldest beds at its core, typically resulting from compressional forces in the Earth's crust.

Syncline

A geological structure where rock layers fold downward, creating a U-shaped valley.

Monocline

A geological fold in which all layers are inclined in the same direction, forming a step-like structure in the Earth's strata.