Match Each Term with Its Definition

question 9

Multiple Choice

Match each term with its definition.
-If this is not offered by the practice, medical assistants should purchase their own policy to protect their personal assets

• A)HIPAA Compliance Officer
• B)Security Officer
• C)Privacy Officer
• D)W-2 form
• E)W-4 form
• F)Form I-9
• G)salary
• H)Federal Fair Labor Standards Act
• I)gross pay
• J)net pay
• K)auditing
• L)bereavement time
• M)profit sharing
• N)liability insurance
• O)gripe session

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Definitions:

Process Re-Engineering

A complete overhaul and innovative redesigning of business procedures aimed at achieving significant enhancements in key performance indicators.

Customer Needs

Refers to the wants or desires that a customer expects a product or service to fulfill.

Process Value Analysis

Identifies and evaluates core processes for their performance contributions to customer satisfaction.

Value Chain Analysis

A strategic analysis tool that maps out the sequence of activities an organization performs to create value for its customers.