If You Are the First Person to Arrive at the Office

question 2

Multiple Choice

If you are the first person to arrive at the office and there is evidence of forced entry, you should:

• A) go inside and look around to see if there is an intruder
• B) go inside and call building security or the police
• C) leave at once and call building security or police
• D) wait at the door for a coworker to arrive, then go into the office together

---

Definitions:

Conviction

The firm belief in the truth of one’s products or services, often seen as necessary for successful sales efforts.

Prospect

A potential customer or client who has been identified as fitting a target market or demographic but has not yet made a purchase.

Mental Steps

The cognitive processes or stages one goes through when solving a problem or making a decision.

Purchasing Decision

The process of evaluating and choosing among alternative products or services to fulfill a need or desire.