Because a Primary Care Physician (PCP)in an HMO Makes Referrals

question 65

Multiple Choice

Because a primary care physician (PCP) in an HMO makes referrals and approves additional care if needed,he or she is known as the:

• A) gatekeeper
• B) patient advocate
• C) specialist
• D) care manager

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Definitions:

Decision-Making

The process of selecting a course of action among multiple alternatives.

Corporate Strategy

The overarching plan that defines the long-term objectives and direction of a corporation, determining how to allocate resources to meet its goals.

Negotiating Skills

The ability to effectively discuss and reach agreements or compromises between parties with differing opinions or needs.

360-Degree Feedback

is a performance appraisal method where employees receive confidential, anonymous feedback from the people working around them, including peers, subordinates, and supervisors.