Which of the Following Is Not a Recommended Practice for Maintaining

question 47

Multiple Choice

Which of the following is not a recommended practice for maintaining a smooth schedule?

• A) Verbally explain the cancellation policy when scheduling the appointment.
• B) Bill the patient's insurance company for any missed appointments.
• C) Give patients a reminder call a day or two before an appointment.
• D) Include a brief explanation of the cancellation policy on the appointment card.

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