Which Scenario Best Illustrates Reinforcement in Purchasing Decisions

question 67

Multiple Choice

Which scenario best illustrates reinforcement in purchasing decisions?

• A) a chef purchases mushrooms for a second time from a wholesaler, even though the first order was disappointing
• B) an appliance distributor replaces a dishwasher free of charge and provides excellent after-sales service
• C) a needle on the gas gauge signals a driver to pull into a gas station
• D) the smell of hot dogs at a ballpark induces an obese man to order "a dog with everything on it"

---

Definitions:

Teams and Organizations

focuses on the structures, dynamics, and outcomes associated with groups of individuals working collectively within organizational settings.

Followers

Individuals who support and are guided by a leader, contributing to the achievement of the leader’s or group’s objectives.

Leaders

Individuals who guide, influence, or direct others towards achieving collective goals, often by inspiring or motivating them.

Burns

Often associated with burns transformational leadership theory, focusing on how leaders can inspire followers to achieve extraordinary outcomes.