Requests for a Chat with a Customer Service Representative on MaxTrend.com's

question 131

Multiple Choice

Requests for a chat with a customer service representative on MaxTrend.com's website conform roughly to the Poisson conditions.The average number of requests is six per hour.Compute the probability of no more than one request during the next hour and a half.

• A).0012
• B).0200
• C).0317
• D).1017
• E).0120

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Definitions:

Monopolistically Competitive

A market structure characterized by many sellers offering differentiated products, leading to some degree of market power and price setting.

Economic Profit

The difference between total revenue and total costs, including both explicit and implicit costs, thereby factoring in opportunity costs.

Normal Profit

The level of profit that is necessary for a company to remain competitive in the market, often considered as the minimum return required to cover opportunity costs.

Mass Customisation

A manufacturing and marketing strategy that combines mass production efficiency with personalized customization to meet individual customer preferences.