Requests for a Chat with a Customer Service Representative on MaxTrend.com's

question 104

Multiple Choice

Requests for a chat with a customer service representative on MaxTrend.com's website conform roughly to the Poisson conditions.The average number of requests is six per hour.Compute the probability of at least 10 requests during the next hour.

• A).0557
• B).0838
• C).1126
• D).1487
• E).2232

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Definitions:

Instinctive Drift

The tendency of an animal to revert to instinctive behaviors that interfere with a conditioned response.

Innate Response

A built-in reaction to stimuli that an organism is genetically programmed to exhibit, also known as an instinct.

Conditioning Process

The method by which organisms learn to associate different stimuli and behaviors through reinforcement or punishment.

Instinctive Drift

The tendency for animals to revert to instinctual behaviors even after learning new behaviors that contradict those instincts.