The Table Below Shows the Number of Customer Complaints Received

question 10

Multiple Choice

The table below shows the number of customer complaints received by the customer service hotline at Kendall Products during the past 6 days. _____% of the values in this data set actually fall within plus or minus two standard deviations of the mean.

• A)83.3
• B)50.0
• C)99.7
• D)68.3
• E)33.3

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Definitions:

Constructive Criticism

Feedback provided in a helpful way intended to lead to improvements or positive changes.

In Writing

Information or communication that is recorded in written form, as opposed to being verbally conveyed.

Promote Buy-In

The process of obtaining agreement or approval from stakeholders or team members, ensuring their support and commitment.

Decisions Made

Choices or resolutions reached after consideration of options, facts, and potential outcomes.