Scales or Indices That Measure Multidimensional Constructs Only Have to Address

question 5

True/False

Scales or indices that measure multidimensional constructs only have to address some of the dimensions.

---

Definitions:

Consumer Oriented

Refers to a business approach that prioritizes understanding and meeting the specific needs and wants of consumers.

Outsourcing

The business practice of hiring a party outside a company to perform services and create goods that traditionally were performed in-house by the company's own employees.

Customer Service

The support and assistance provided by a company to those people who buy or use its products or services.

Intellectual Capabilities

The cognitive abilities and skills of an individual to perform tasks, solve problems, and create value through intellectual effort and creativity.