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When it comes to making choices, working-class and upper-middle-class Americans differ in that
Cognitive Dissonance
A psychological phenomenon where an individual experiences mental discomfort from holding two or more contradictory beliefs, values, or ideas simultaneously.
Emotional Dissonance
A conflict or incongruence between felt emotions and the emotions that are expressed or expected to be expressed in a social context.
Emotional Empathy
The capacity to recognize and, to some extent, share feelings that are being experienced by another sentient being.
Emotional Intelligence
The ability to understand, use, and manage one's own emotions in positive ways to relieve stress, communicate effectively, empathize with others, overcome challenges, and defuse conflict.
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