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Corrective Action
Measures taken to identify, eliminate, and prevent recurrence of defects or problems in a process or system.
Referent Power
A form of influence based on the charisma and interpersonal attraction of the leader, leading others to identify with them.
Personal Power
The influence and authority an individual possesses within an organization or group, derived from personal attributes or relationships rather than formal positions.
Legitimate Power
The authority granted to individuals in leadership positions as a part of their role, allowing them to influence others.
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