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Chapter 4 defines "groupthink" as
Nonfinancial Information
Data that measures a company's performance not in monetary terms, such as customer satisfaction or employee turnover rates.
Decentralization
The distribution of decision-making powers from a central authority to local or individual entities within an organization or system.
Internal Price Wars
Competition within an organization or market where divisions or products compete against each other on pricing, potentially eroding overall profitability.
Divisional Income
The earnings generated by a specific division or segment of a company, highlighting its financial performance.
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