Web-Star Makes Web Conferencing Software with Features That Integrate Directly

question 6

Multiple Choice

Web-Star makes Web conferencing software with features that integrate directly into users' back-end systems such as inventory, order processing, shipping, tracking, CRM, and tech support. Using this software, companies can hold internal meetings as well as give sales presentations that allow them to check inventory in real-time and place customer orders during the presentation. Quite often, Web-Star salespeople make sales presentations to prospects using the Web-Star product to show off its capabilities.
-In the morning,the Web-Star salesperson will give a sales presentation to a current client,and in the afternoon,the salesperson will give a sales presentation to a new prospect. How is pre-call planning different for the two presentations?

• A)It is more important for new clients,as current clients have the same needs they did when they originally purchased the product,but new clients' needs are unknown.
• B)It is more important for new clients,as the salesperson must have a more polished,smoother manner with new clients to earn their trust.
• C)It is useful to do pre-call planning with both old and new clients if you have the time,but a good salesperson can conduct an effective sales call without prior preparation.
• D)It is equally important for both types of clients,as current clients' needs may have changed since the original purchase.
• E)It is more important for current clients,as the stakes are higher that they will reject a proposal once they have used the product.

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Definitions:

Sectional Divide

The growing political, economic, and social differences and tensions between the northern and southern states of the United States, especially over issues like slavery, leading up to the Civil War.

Monroe Doctrine

A U.S. foreign policy principle declared in 1823, stating opposition to European colonialism in the Americas and restricting future colonization in the Western Hemisphere.

European Colonization

The process by which European powers occupied and ruled over regions across the world, often involving the exploitation and subjugation of indigenous populations, from the late 15th century onwards.

Americas Off-Limits

Pertains to policies or historical periods when certain areas of the Americas were restricted or closed off to specific groups, often for political or colonial reasons.