Braeden Innovations Is a Company That Sells Database Systems and Software

question 39

Multiple Choice

Braeden Innovations is a company that sells database systems and software integration packages to schools and universities. Jameson Kilpatrick is a field sales representative with Braeden Innovations. As a field sales representative, he makes sales presentations in person and contacts clients and prospects by phone, e-mail, text, and in person. He enjoys the variety of his daily schedule, but is occasionally overwhelmed by the amount of travel he must do.
-One of Jameson's biggest challenges is keeping track of expense reports and reimbursements. Braeden's policy is to have employees pay for expenses and then reimburse them when they submit receipts for their expenses. To make sure he is reimbursed for his trip expenses,Jameson should:

• A)ask the sales department's administrative assistant to complete and submit the reports when she has a chance
• B)invest in a machine that scans his receipts in so he can print out copies of them when he returns from his trip
• C)e-mail his manager and cc the accounting department every week with a list of outstanding reimbursements
• D)take an online course in Excel to get better at keeping track of his expenses
• E)submit his expense reports and receipts immediately after completing each trip

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Definitions:

Emotional Arousal

The condition of feeling stirred up emotionally, which can involve physiological changes like increased heart rate.

Internalization of Standards

This refers to the process through which individuals adopt and integrate the values, norms, and behaviors considered appropriate in their society or culture into their personal value system.

Rules of Behavior

Guidelines or principles designed to govern conduct or actions within a specific context or society, often outlining acceptable and unacceptable behaviors.

Authority

The power or right to direct or control someone or something.