The Concept"Treat Different Customers Differently"is Based on the Idea That

question 18

Multiple Choice

The concept"Treat different customers differently"is based on the idea that:

• A)segmenting customers based on statistics and behavioral data leads to a higher rate of closing sales
• B)understanding a customer's needs and motivations as an individual allows you to sell them the correct solution
• C)creating a persuasive sales presentation requires understanding customer motivations
• D)customer strategy is a natural outgrowth of product strategy
• E)pipeline management requires understanding statistics and data of large and small groups of customers

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Definitions:

Essentialist Perspective

A viewpoint that attributes fixed, intrinsic, and unchangeable qualities to certain groups or phenomena.

Homemakers

Individuals, typically family members, who manage the household's day-to-day operations, such as cleaning, cooking, and caretaking, without receiving formal wages.

Social Constructionist Perspective

A rephrased definition of the Constructionist Perspective; emphasizes how social phenomena and knowledge are constructed through historical, cultural, and social processes, questioning the notion of inherent meanings.

Macro Perspective

An approach that examines societal systems and structures as a whole rather than focusing on individual participants within those systems.