What Are Three Factors That Lead to Human Error in the Human

question 2

Multiple Choice

What are three factors that lead to human error in the human factors theory?

• A) Carelessness, training, and management
• B) Carelessness, overload, and training
• C) Pressure, motivation, and fatigue
• D) Overload, inappropriate response, and inappropriate activities
• E) Overload, motivation, and fatigue

Understand the implications of job sequencing on shop floor metrics such as utilization, flow time, and average jobs in the system.

Recognize the impact of scheduling rules on service operations and customer perceptions.

Understand how advanced scheduling techniques, like finite capacity scheduling and rule-based systems, can overcome traditional limitations.

Comprehend the role of short-term scheduling in achieving competitive advantage through flexibility and responsiveness to "the unexpected."

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Definitions:

Experiential World

The subjective realm of individual experience and perception, shaping one’s reality through personal interactions and interpretations of their environment.

Positive Self-regard

A person's ability to hold themselves in esteem and have a positive view of themselves, independent of external validation.

Positive Regard

An attitude of acceptance and respect towards others, regardless of their actions or beliefs.

Person-centered Interviews

An interview technique emphasizing empathy and unconditional positive regard towards the interviewee, focusing on their perspectives.