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The school Brenda attends has an advising and registration day where students go to a large hall to sign up for classes.The school Taylor attends assigns each student to an individual faculty member who advises each student through their course of study.Taylor's school is most likely emphasizing which of the five dimensions of service quality?
Intercoder Reliability
A measure of the extent to which different observers or analysts consistently apply a coding scheme to assess qualitative data.
Observed Behaviors
Actions or conduct exhibited by individuals or groups that can be directly seen and recorded by others.
Surveys
Research tools composed of a series of questions aimed at gathering information from a sample of individuals.
Split Half
A method for assessing the reliability of a test by dividing it into two parts and comparing scores on each part.
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