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________ chemistry is designed to meet the needs of the present generation without compromising the needs of future generations.
Needs and Expectations
The basic requirements and desired levels of satisfaction that consumers seek in products and services.
Post-Incident Surveys
Questionnaires that are distributed following an event or incident to gather feedback, assess response effectiveness, and identify areas for improvement.
Customer's Relationship
Refers to the approaches and techniques a company uses to maintain and enhance interactions with its customers, aiming to foster loyalty and satisfaction.
Customer Loyalty
The likelihood of customers to continue purchasing from a specific brand or company due to positive experiences or satisfaction.
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