A Telemarketer Calls a Consumer and Fails to Identify the Call

question 40

Multiple Choice

A telemarketer calls a consumer and fails to identify the call as a sales call. What law or regulation did the telemarketer violate?

• A) The Telephone Consumer Protection Act.
• B) The Anti-Telephone Sales Act.
• C) The Telephone and Fax Sales Prohibition act of 1991.
• D) The FTC Telephone Prohibition Act.
• E) The Telemarketing Sales Rules of 1995.

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Definitions:

Team Performance

The effectiveness and efficiency with which a group achieves its goals.

Individual-Level Accomplishments

Refers to achievements or successes that an individual attains independently, without direct assistance from others.

Insufficiently Challenging

Describing tasks or environments that do not provide adequate difficulty or stimulation, potentially leading to boredom or underperformance.

FIRO-B Theory

A psychological theory that explains how interpersonal relationships influence individual behavior, focusing on the dimensions of inclusion, control, and affection.