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________ Occurs When a Former Holder of an Instrument Has

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________ occurs when a former holder of an instrument has the instrument transferred back to him or her by negotiation or other means.


Definitions:

Jockeyed

Manipulated or maneuvered positions or situations strategically for an advantage.

Customer Service Rate

A metric that measures the quality or speed of service provided to customers, often used in supply chain and logistics management.

Arrival Rate

The frequency at which entities arrive in a system, typically measured per unit of time.

Little's Law

A theorem in queuing theory that states the long-term average number of customers in a stationary system is equal to the long-term average effective arrival rate multiplied by the average time a customer spends in the system.

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