What Did the Court Rule in Regard to the Plaintiff's

question 58

Multiple Choice

What did the court rule in regard to the plaintiff's claim of intentional infliction of emotional distress in Olson v. CenturyLink, the case in the text in which the plaintiff alleged that representatives of the defendant, a provider of telephone services, wrongly failed to process his application, disconnected his telephone service, and hung up on him during telephone conversations?

• A) That the conduct complained of by the plaintiff failed to meet the level of conduct required for a finding of the intentional infliction of emotional distress.
• B) That the plaintiff's complaint regarding the disconnection of his telephone service was sufficient to support a claim of intentional infliction of emotional distress but that the plaintiff's other allegations were insufficient to support an award based on the tort of the intentional infliction of emotional distress.
• C) That the plaintiff's complaint regarding the refusal to process his application was sufficient to support a claim of intentional infliction of emotional distress but that the plaintiff's other allegations were insufficient to support an award based on the tort of the intentional infliction of emotional distress.
• D) That the plaintiff's complaint regarding representatives hanging up on him were sufficient to support a claim of intentional infliction of emotional distress but that the plaintiff's other allegations were insufficient to support an award based on the tort of the intentional infliction of emotional distress.
• E) That the plaintiff would be allowed to proceed as to all allegations because they were all adequate to support a verdict based on the intentional infliction of emotional distress.

Comprehend the importance and techniques of the double-blind method in research.

Acknowledge the psychological phenomena that can influence therapy outcomes.

Appreciate the diverse elements that contribute to effective psychotherapy across different approaches.

Understand the challenges and considerations in building a therapeutic alliance.

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Definitions:

Bad News

Unfavorable or distressing information that needs to be communicated.

Indirect Approach

A method of addressing a problem or communicating that is not straightforward, often involving subtlety or circumvention.

Well-Written Reasons

Compelling or persuasively articulated arguments or explanations designed to justify or explain a decision or action.

Apologetic

Expressing regret or sorrow for a wrongdoing, mistake, or oversight.