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In their discussion about management and leadership, Bennis and Nanus said that leaders
Language Skills
Denotes the capacity to use language effectively for communication, which includes speaking, listening, reading, and writing.
Social Emotional Skills
Competencies in managing emotions, establishing positive relationships, and making responsible decisions.
Empowering
Providing the resources, confidence, and authority to people so they can control and improve their own lives.
Overpowering
Exerting control or influence over someone or something to an excessive degree, often overwhelming or subduing.
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