I Am Doing a Training Program for Staff to Help

question 99

Multiple Choice

I am doing a training program for staff to help them understand how to integrate both task and relationship behaviors in the workplace. I am applying the main components of which approach in this training session?

• A) Situational
• B) Behavioral
• C) Path-goal
• D) Leader-member exchange

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Definitions:

Anger

A strong feeling of displeasure or hostility, often resulting from frustration or perceived wrongs.

Objective Presentation

The act of delivering information in a neutral, unbiased manner, focusing solely on the facts without personal opinions.

Indirect Claim Message

A communication method in which a request or claim is presented in a less direct manner, typically used to mitigate potential conflict or to be polite.

Courteous Yet Firm

Communicating in a polite and respectful manner while still being assertive and strong in one's position or stance.