Examlex
If a company aims to increase profitability by customizing products, services, and operations so it can respond to the differentiated needs and preferences of customers and employees in each of the countries where it operates, in which human capital should it invest?
Interpersonal Effectiveness
Refers to the ability to interact with others in a way that is both respectful and assertive, achieving desired outcomes.
80/20 Rule
Also known as the Pareto Principle, it is the idea that roughly 80% of effects come from 20% of causes.
Fear of Failure
An apprehension or anxiety about not succeeding or meeting expectations, which can inhibit actions and decisions.
Emotional Intelligence
The ability to recognize, understand, and manage one's own emotions and the emotions of others.
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