In the Context of the Value Chain Functions, Which of the Following

question 51

Multiple Choice

In the context of the value chain functions, which of the following functions ensures that a company has employees with the right mix of skills who are adequately trained, motivated, and compensated to perform their value creation tasks by following the organization's strategy and creating value?

• A) Research and development
• B) Human resources
• C) Information systems
• D) Customer service

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Definitions:

Creative Solution

An innovative or imaginative problem-solving approach that is often unconventional and yields unexpected results.

Avoiding Conflict-Handling Style

A method of dealing with disagreements by withdrawing or sidestepping to prevent direct confrontation.

Controversy

A prolonged public dispute, debate, or contention, often involving differing opinions or viewpoints on a particular matter.

Positions

The roles or ranks individuals hold within an organizational or social hierarchy.