Our Organization Recently Switched Information Technology Support Firms

question 66

Multiple Choice

Our organization recently switched information technology support firms. Some of our employees are finding the service slow and having difficulty interpreting the new system. This is an example of

• A) An adaptive challenge
• B) A technical challenge
• C) A technical and adaptive challenge
• D) A non-challenge

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Definitions:

Overbooking

The practice of selling or booking more seats or reservations than available capacity, used in industries like airlines and hospitality to account for cancellations.

Optimization

The process of making something as fully perfect, functional, or effective as possible, often through mathematical models in operations research.

Upset Customers

Upset customers are individuals dissatisfied with a product or service, potentially leading to complaints or negative feedback.

Unutilized Assets

Resources or assets within a business that are currently not in use, production, or generating revenue, often representing a potential inefficiency or opportunity for optimization.