When Instructing a Nursing Assistant About Hygiene Needs of a Frail

question 16

Multiple Choice

When instructing a nursing assistant about hygiene needs of a frail older adult patient, the nurse correctly educates the nursing assistant to:

• A) "Use warm, not hot, water and be sure the room is warm beforehand to avoid chilling."
• B) "Put bath oil in the tub and use plenty of soap to really clean the patient's skin while she is in the tub."
• C) "Use brisk drying and an alcohol rub to close the patient's pores and prevent heat loss after the bath."
• D) "Completely dry the patient's skin and apply a mild moisturizer."

Understand disclosure requirements and the significance of notes to financial statements.

Understand the importance of tone in delivering bad news to customers.

Recognize the personal impact trap and how to avoid it in customer service interactions.

Comprehend the role of good communication in securing repeat business.

---

Definitions:

Presentation

A speech or display given to an audience on a particular topic, often involving visual aids to convey information effectively.

Computer Literacy

The ability to use computers and related technology efficiently, with a range of skills covering levels from basic use to programming and advanced problem solving.

Media Literacy

The ability to access, analyze, evaluate, and create media in a variety of forms, understanding its messages and impact on society and culture.

Informed User

A person who makes decisions or judgments based on a thorough understanding and analysis of facts, data, and information available.