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______ describes the fact that servant-leaders act on behalf of others, holding the organization in trust for followers and the larger community.
Exclusionary Personas
Character profiles used in design and marketing that specifically represent individuals who are not the target audience or users of a product or service.
Customer Pain Points
Specific problems experienced by customers, which businesses aim to solve with their products or services.
Direct Feedback
Immediate, clear, and specific information or critique provided in response to an action or a presentation.
Customer Problems
Issues or challenges faced by customers that a business seeks to address or solve with its products or services.
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