Which of the Following Is NOT a Common Source of Organizational

question 81

Multiple Choice

Which of the following is NOT a common source of organizational conflict?

• A) values
• B) roles
• C) communication
• D) office temperature

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Definitions:

Mediation

A form of alternative dispute resolution where a neutral third party helps disputants find a mutually acceptable solution.

Compulsory Arbitration

A mandatory process where a neutral third party makes a binding decision to resolve a dispute.

Voluntary Arbitration

A method of conflict resolution in which the conflicting parties choose to abide by the decision of an independent third party.

Assertive Behavior

A communication style in which individuals state their opinions and feelings clearly and directly while respecting the rights and beliefs of others.