Cal Always Knew That He Wanted to Build Trust with His

question 33

Multiple Choice

Cal always knew that he wanted to build trust with his class. He felt an effective way to do so would be to start the semester by sharing part of his own story. What communication competency was Cal practicing?

• A) effective listening
• B) mindfulness
• C) self-disclosure
• D) emotional Intelligence

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Definitions:

Process View

A perspective in operations management that sees activities in an organization as a collection of processes, focusing on how work is done within an organization.

Special Characteristics

Unique attributes or qualities that distinguish an individual, group, or thing from others.

Inborn Trait

An inherent characteristic or attribute that an individual possesses naturally, without the need for learning or external influence.

Social Identity Theory

A psychological theory that examines how a person’s sense of who they are is based on their group membership(s).