At Four Seasons Hotels and Resorts, Creating Delighted Customers Involves

question 87

Multiple Choice

At Four Seasons Hotels and Resorts, creating delighted customers involves much more than just crafting a lofty customer-focused marketing strategy. At Four Seasons, it all starts with .

• A) easy check in
• B) satisfied employees
• C) comfortable beds
• D) world class restaurants
• E) low prices

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Definitions:

Primary Function

The main or core purpose for which something exists or is used.

Client

An individual or organization receiving services, advice, or products from a professional or company.

Needed Resources

Essential materials, knowledge, or assistance required to accomplish a task or achieve a goal.

Parliamentary Procedures

A set of rules and guidelines designed to conduct meetings, debates, and decision-making in a structured manner, typically associated with legislative bodies.