Which of the Following Is True About Customer Relationship Management

question 45

Multiple Choice

Which of the following is true about customer relationship management (CRM) ?

• A) It eliminates the need for primary research.
• B) It relies on the use of exploratory and causal research.
• C) It minimizes the need for costly marketing analytics.
• D) It excludes data on existing customers to focus on potential customers.
• E) It consists of sophisticated software and analytical tools.

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Definitions:

Jump

The act of propelling oneself off the ground through the muscular action of the legs and feet.

Spatial Relationships

The understanding of how objects or shapes are positioned in space relative to each other.

Overall Development

The comprehensive progression of an individual's physical, emotional, intellectual, and social growth and changes over time.

Rapid Development

A phase or period in which physical, emotional, or intellectual growth occurs at an extraordinary speed.