Services, Such as Banking, Airline, and Retailing Services, Are Products

question 5

True/False

Services, such as banking, airline, and retailing services, are products too. We call them service products.

---

Definitions:

Human Resource Department

The department within an organization responsible for managing employee-related functions, such as recruitment, training, and compliance.

Success and Survival

The achievement of desired visions and planned goals paired with the ability to continue existing over time.

Leadership and Management

Refers to the skills, strategies, and processes involved in directing and controlling individuals or groups to achieve organizational goals.

Participation Rate

The percentage of eligible individuals or entities that take part in a particular program or activity.